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Managed IT that tells you what it did

Flat-rate IT for small businesses. We patch, back up and secure your machines, answer your people’s questions, and send you a report every month showing what we fixed and what still needs attention.

Watched around the clock by software we built

Every machine we manage runs the SmrtMonitorPro agent. It watches for failing disks, missed patches, failed backups and suspicious activity 24 hours a day, and alerts us the moment something needs a person.

We’re a small, veteran-owned company, and we’re straight about what that means: monitoring never sleeps, and people answer during business hours, with an after-hours emergency line on Advanced. You work directly with the founder.

See what SmrtMonitorPro does

SmrtMonitorPro Home view summarizing what needs attention in plain language
The plain-language view we share with clients.

What’s covered

Monitoring and alerting

Computers and servers watched 24/7 by SmrtMonitorPro. We see most problems before your team does.

Helpdesk

Email or call and reach a person who knows your setup, not a queue that forgets you.

Security

Antivirus, patching, MFA and sensible policies as standard, with threat detection on Standard and Advanced.

Backup and recovery

Automated, encrypted, off-site backups on Standard and Advanced, and restores we’ve actually tested.

Microsoft 365

Users, licenses, mailboxes and security settings, handled.

Planning

Quarterly reviews and a plain-English roadmap for what to replace, upgrade or retire, and when.

Plans

Per-user pricing, so it’s easy to budget. Every plan includes monitoring, a helpdesk and security essentials.

Essential

Core managed IT for small teams up to 25 users.

$99per user a month

Support: Helpdesk during business hours

  • 24/7 automated monitoring and alerting with SmrtMonitorPro
  • Remote helpdesk during business hours
  • Antivirus and patch management
  • Microsoft 365 administration
  • Quarterly business review
Request a quote

Standard

Everything in Essential, plus stronger security and priority support.

$149per user a month

Support: Priority helpdesk during business hours

  • Everything in Essential
  • Detection and response powered by SmrtMonitorPro
  • Managed backup and disaster recovery, with restore tests
  • Phishing simulation and training
  • Monthly planning check-in
Request a quote

Advanced

Compliance-ready managed IT for regulated industries.

$199per user a month

Support: Priority helpdesk, plus an after-hours emergency line

  • Everything in Standard
  • After-hours emergency line
  • Compliance reporting for HIPAA, NIST 800-53, PCI DSS, CIS and SOC 2
  • Log retention and threat detection (SIEM)
  • Vulnerability scanning
  • Included project hours each quarter
Request a quote

Pricing depends on the size and complexity of your environment. Quotes are free and itemized.

Getting started

  1. Assess

    A full inventory of your users, devices, network and cloud accounts, with the risks written down.

  2. Stabilize

    Critical issues, security gaps and missing backups are fixed first.

  3. Standardize

    SmrtMonitorPro, patching and security baselines are rolled out to every machine.

  4. Run

    Day-to-day support, proactive fixes and a monthly report.