SmrtSupportPro

Service tickets, filed right the first time. A small app in the system tray lets anyone report a problem through a guided form, with screenshots and diagnostics attached automatically, straight into your ticketing system.

Tell me when it’s ready

A guided who-what-when-where-why form, so tickets arrive complete
One-click screenshots, attachments and machine diagnostics
Create a new ticket or add to an existing one, so duplicates don’t pile up
Works with popular ticketing systems, including Jira and Zammad

SmrtSupportPro runs on Windows, macOS, Linux and Android. We’re finishing documentation and packaging before a public release.